Privacy Policy
Your privacy matters. This policy explains how we collect, use, and protect the information you share with us.
Last Updated: December 2025
Diamond City Digital Marketing (“us”, “we”, or “our”) operates the diamondcitydigitalmarketing.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service.
1. Introduction
Diamond City Digital Marketing (“Diamond City Digital Marketing,” “we,” “our,” or “us”) is a digital marketing and web design company serving clients in Scranton, PA and Citrus County, FL. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how Diamond City Digital Marketing collects, uses, stores, and protects information when you visit our website at diamondcitydigitalmarketing.com, contact us, or consent to receive communications from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
2a. Information You Provide Directly
When you fill out a contact form, request a consultation, or otherwise engage with us, we may collect:
- Full name
- Email address
- Phone number
- Business name and zip code
- Details about your project or service inquiry
- SMS/text message consent (when provided)
2b. Automatically Collected Information
When you visit our website, we may automatically collect certain technical data, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URLs and device information
- Cookie and tracking data (see Section 6)
3. SMS / Text Message Consent and Communications
Consent to Receive SMS Messages: By checking the SMS opt-in checkbox on our contact form, you expressly consent to receive text messages from Diamond City Digital Marketing at the phone number you provide.
We send two types of SMS messages, each requiring separate opt-in consent:
- Transactional Messages: appointment confirmations, service updates, project status notifications, and other account-related communications.
- Marketing & Promotional Messages: special offers, discounts, company news, and promotional content.
Message Frequency: Message frequency varies depending on your interactions with Diamond City Digital Marketing and the nature of your consent.
Message and Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details.
How to Opt Out: You may opt out of receiving SMS messages at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message. To re-subscribe, reply START.
Help: For assistance, reply HELP to any of our text messages or contact us at Lee@diamondcitydigitalmarketing.com or +1-570-240-5257.
IMPORTANT — No Sharing of SMS Opt-In Data: Diamond City Digital Marketing does not sell, share, rent, trade, or otherwise disclose SMS opt-in consent data or phone numbers obtained through SMS consent to any third parties or affiliates for their own marketing or promotional purposes. This information is used solely to send you messages you have explicitly consented to receive from Diamond City Digital Marketing.
4. How We Use Your Information
Diamond City Digital Marketing uses the information we collect for the following purposes:
- To respond to your inquiries and provide the digital marketing and web design services you request
- To send transactional SMS messages related to your account or service (with your consent)
- To send marketing and promotional SMS messages (with your separate consent)
- To send email communications you have opted into
- To improve our website and tailor our services to your needs
- To analyze website usage and campaign performance
- To comply with legal obligations
We will not use your personal information for any purpose not described in this Privacy Policy without obtaining your prior consent.
5. Third-Party Service Providers
Diamond City Digital Marketing works with trusted third-party platforms to operate our business and deliver services. These providers may have access to your personal information only as necessary to perform specific functions on our behalf. They are contractually prohibited from using your data for their own marketing purposes.
Our current service providers include:
- CRM Platform (e.g., GoHighLevel): used for managing client relationships and communications
- Email Marketing Platform (e.g., Mailchimp): used for sending email campaigns
- SMS Messaging Platform (Twilio): used for sending and managing SMS communications
- Analytics Platforms (e.g., Google Analytics, Google Ads): used for website performance tracking and advertising
We do not sell, rent, or share your personal information — including SMS opt-in data — with any third party for their own independent marketing or commercial purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. Cookies are small data files stored on your device.
We use cookies for the following purposes:
- Essential cookies: required for the website to function properly
- Analytics cookies: to understand how visitors interact with our site (e.g., Google Analytics)
- Advertising cookies: to measure ad campaign performance and deliver relevant ads
You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Note that some parts of our website may not function correctly if you disable cookies.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
8. Data Security
Diamond City Digital Marketing implements commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you believe your information has been compromised, please contact us immediately at Lee@diamondcitydigitalmarketing.com.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly. If you believe a child has submitted information to us, please contact us at Lee@diamondcitydigitalmarketing.com.
10. Links to Third-Party Websites
Our website may contain links to external websites not operated by Diamond City Digital Marketing. We have no control over and assume no responsibility for the privacy practices or content of those sites. We strongly encourage you to review the privacy policy of every site you visit.
11. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data, subject to legal requirements
- Opt-Out of SMS: reply STOP to any text message to stop receiving SMS communications
- Opt-Out of Email: click the unsubscribe link in any marketing email
To exercise any of these rights, please contact us at Lee@diamondcitydigitalmarketing.com or +1-570-240-5257.
12. Changes to This Privacy Policy
Diamond City Digital Marketing may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update it, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this document, please reach out to us using the details below.
Diamond City Digital Marketing
Citrus County, FL 34433
Email: Lee@diamondcitydigitalmarketing.com
Phone: +1-570-240-5257
Website: https://www.diamondcitydigitalmarketing.com
© 2025 Diamond City Digital Marketing. All rights reserved.